Why use a third-party to source your HP parts?
Third-party HP support vs. sourcing HP parts yourself.
All companies that have invested in storage, server, and networking equipment will be concerned about the stability of their data centre environment. Balancing such a major priority with tightening budgets creates pressure to deliver solutions that make everyone happy. Often, upgrading to an Original Equipment Manufacturer (OEM)’s newest product is out of the question financially. Instead, some companies will try to self-support and source all their parts from various independent sellers. Making this decision has a few major drawbacks to consider. For one thing, significant amounts of time and manpower are required to find the best products at a reasonable price. Secondly, it is nearly impossible to verify that equipment sourced from eBay or elsewhere is legitimate and certified. To purchase these means running the risk of errors in your data centre infrastructure. We understand that balancing stability and savings is difficult. Falling into the dubious cycle of self-support can worsen things. Support 24/7 offers reliable third party HP support for your data centre. On top of that, Support 24/7 sells certified parts that your business can rely on, and maintenance packages that save your business money.
Are my HP devices in need of extended support?
The long-term prosperity of modern companies depends increasingly upon keeping data centres business-ready at all times. This creates immense pressure to look for solutions. For starters, it is vital to know which devices in your data centre need post-warranty maintenance. HP should have notified you of the End of Support Life (EOSL) date for your equipment when you purchased it. Take this knowledge and stay ahead of the game. If your HP storage, network, or server product has officially gone EOSL, that means it is past its extended warranty, and is no longer supported by HP. Fortunately, HP post-warranty support is available at affordable cost from third party support providers like Support 24/7. Choosing third party HP maintenance gives your business long-term, dependable services without taking a huge hit in the company budget. Maximise the return on your investments while saving your company from needless expenses by extending the life of your HP devices. Not sending perfectly serviceable equipment to recycling (or even worse – landfill!) before it’s time is greener too – a big plus for your environmental credentials.
How much does HP support cost?
Budgetary constraints are one of the biggest pain points for companies. Understanding the exact costs of partnering with an OEM like HP will help you make the right choices for your company. Remember that HP is a manufacturing company first and derives its profits from hardware sales rather than maintenance. On the other hand, third party support companies are designed to give personalised support to businesses like yours. Support 24/7 offers multiple service level packages to meet your company’s needs. On top of that, we sell certified, pre-owned hardware that ensure the ongoing stability of your data centre. Doing business while under the financial strain of OEM post-warranty support is troublesome and unnecessary. Instead of scouring eBay and other sources for the missing parts of your data centre, consolidate your services and hardware in one place with a third party support company.
How does third party support benefit my business?
We know that your business may be concerned about reliability of third-party maintenance providers. After all, when you purchase from an OEM, you know exactly what you’re getting for the money. When the very foundation of your company is gaining customer trust, trusting an unfamiliar company can produce stress. Third party support providers like Support 24/7 provide certified engineers that deliver the same quality services that big companies can, at a fraction of the price. With Support 24/7, your company will get up to 24/7/4hr support and certified, pre-owned hardware for affordable prices to keep your data centre up and running all of the time.
Why Support 24/7?
There are a number of things that differentiate Support 24/7 from other third-party support providers. We pride ourselves on having an exceptional response time. We are able to respond to our customer’s issues within four hours of receiving them. Additionally, we provide immense savings on hardware and support for businesses data centres. Support 24/7’s clients save up to 80% on maintenance compared to OEMs like HP. That’s 10% more than companies typically save with other third-party support companies.
Meeting your company’s bottom line and exceeding expectations is well within reach. By utilising third party support, you can feel secure in the reliability of your data centre. Third party support is available right now from us to improve your business. If you want to learn more, contact Support 24/7 by phone, +44 (0)800 678 5398, or contact us here.